We have a 30-day return policy.

To be eligible for a return, your item must be in the same condition that you received it, and unused. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vtbowlorders@gmail.com. Please note that returns will need to be sent to one of the following addresses:

111 West Main St., Wilmington, VT 05363

PO Box 338, Wilmington, VT 05363

You can always contact us for any return question at vtbowlorders@gmail.com.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (all food we carry), and custom products (such as special orders and/or personalized items), gift cards, or sale items. Please get in touch if you have questions or concerns about your specific item.

In Store Purchases/Returns

If returning an eligible item(s) you purchased in store, please note, cash purchases can only receive a store credit. If returning an eligible item(s) purchased in store with a credit card, please bring your receipt and the card used for the original purchase.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

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